4 Qualities of a Stellar Office Cleaning Service

  • Bruno Rice
  • August 13, 2017

Your office should be clean at all times and this is where an office cleaning business comes in. Whether you are pursuing an office cleaning company for the first time or looking to switch companies, there are certain qualities that a cleaner should have to ensure your business looks clean and presentable on a daily basis. Following this guide will help you hire a company that meets your needs and guarantee that your office maintains a clean and tidy appearance.

1. Flexible

An office cleaning business should be flexible to your needs. A contract is necessary to list the price and what services will be completed, but it should not hold you to a specific time period. Would you want to retain office cleaners that do not do a good job? Of course not, so you do not want to agree to a contract that obligates you to keep office cleaners if the service is poor.

Depending on the type of business you operate, sometimes cleaning services are needed more times than others and at different times of day. Instead of being held to a specific schedule, try to find a cleaner that can attend the premises based on your requests. You definitely do not want to hire a cleaning service that disrupts your daily operations.

2. Accommodating

Before hiring an office cleaning company, ensure that they have the ability to meet your requirements. These could include cleaning carpets, bathrooms, and using cleaners that are environmentally friendly or will not interfere with a staff member’s allergies. If the company cannot do what is needed to clean your office effectively, you will not be satisfied with the end result and may end up having to fill in the gaps yourself.

Try to find an office cleaning company that has a customizable plan that will guarantee your office is cleaned sufficiently and you can adjust it if needed. A one-size-fits-all approach is usually unhelpful as different offices have different needs.

3. Certified, bonded, insured

You want to make sure your office is cleaned correctly and safely so inquiring about certifications that the cleaning company has would be helpful. A cleaning company that is certified under the Cleaning Industry Management Standard (CIMS) will guarantee a degree of compliance and professionalism. Staff trained in the workplace hazardous materials information system (WHMIS) and occupational health and safety will allow you the assurance that cleaning staff attending to your office are trained with all materials they are using and know how to use them safely. This is because any office can contain such things as sensitive documents, personal belongings, and valuables, you definitely want to make sure cleaning staff are bondable.

This will help you and your staff’s peace of mind knowing such things are safe at the workplace even when you are not there. The cleaning company that you are considering should be insured to cover any instances where one of their staff members is injured on the job. Ask the company for their documents proving they are certified, bonded, and insured to prevent any misunderstandings or complications later on.

4. Established

Before you hire an office cleaning company, you want to confirm that they are experienced and have a stellar reputation. Go online and read some reviews from past and present clients of the company you are considering. Pay special attention to their customer services skills and whether they were satisfied with their service. Ask the company for references. If they are established with years of experience, they will be able to provide references without delay. A cleaning company that does a poor job would not be able to sustain themselves for too long as there are many other companies available to meet a client’s needs if one fails to. Therefore, if a company has good references with years of experience, you can probably trust that they do an acceptable job.

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